Privacy Policy

1. Introduction

Welcome to PYHORO ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you participate in activities on the website.

• Personal Data: Name, email address, phone number, and password.
• Store Data (For Sellers): Business name, store description, payment details, and KYC verification documents.
• Order Data: Shipping address, purchase history, and payment method (we do not store full credit card numbers).

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate account creation and the login process.
• To fulfill and manage your orders (both as a buyer and a seller).
• To send administrative information to you (e.g., rent reminders, order updates).
• To protect our services and prevent fraud (KYC verification).

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. For example, when you buy a product, we share your shipping details with the respective seller.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. For example, we use cookies to remember your last visited store to improve your browsing experience.

6. Your Privacy Rights

You may review, change, or terminate your account at any time. If you wish to delete your account, please contact our support team. Please note that some data may be retained for legal or administrative purposes.

7. Contact Us

If you have questions or comments about this policy, you may email us at support@pyhoro.com or use the Help Center on our website.